Long Island & NYC Appliance Repair Since 1963

RD Appliance Service, Corp. provides a one year guarantee on parts and labor for repairs not covered by a manufacturer factory warranty, unless otherwise noted. RD Appliance Service, Corp. provides no guarantee for repairs not covered by manufacturer factory warranty on residential machines used in commercial settings. RD Appliance Service, Corp. provides a 180 day guarantee on repairs not covered by manufacturer factory warranty on outdoor products. RD Appliance Service, Corp provides a 30 day guarantee on Bosch and Thermador Microwave repairs. Customer abuse or misuse, repairs completed with customer provided, discontinued, used or refurbished parts sourced from alternative sources, maintenance and diagnosis are not covered by any guarantee. The guarantee provided by RD Appliance Service, Corp. does not affect, in any way, either by limiting or extending, the manufacturer factory warranty period of any product.

We don’t charge an hourly rate like a plumber or electrician. Instead we use a job rate guide. Job rates are the industry standard for appliance repair and are flat prices for a specific repair, they are not based on time. This allows us to quote you an exact price, up front, before any work is performed.

Our minimum service charge is $199 plus tax for most brands, although it can be higher depending on location and type of appliance. This charge includes the trip to your home and the professional diagnosis of your appliance problem. It is collected during the booking process to hold your appointment and is refundable with 24 hours advance notice of cancellation. After the diagnosis is complete you will receive an exact price quote including any necessary parts and labor.

Please note that high rise buildings, apartment complexes, large estates, boats, yachts and RV’s, or any type of property that is difficult or time consuming to access may have an additional surcharge. There may be an additional partial service charge for diagnosis or inspection of more than one appliance at the same location.

Our field service software is preloaded with every type of appliance job imaginable. Each job is associated with a fixed labor rate, or job rate. It takes into account a variety of factors such as parts, time and labor, special equipment, predictable and unpredictable circumstances surrounding specific jobs, inventory management, education/training, office staff, advertising, insurances, travel time to and from the customers home and all service vehicle expenses.

The benefit to the customer of such a system is full transparency in the pricing procedure and the ability to make an informed decision by knowing the exact cost of the job ahead of time. There are no hidden fees, no charge for extra time and no charge for additional trips.

You can also see our appliance repair pricing guide for typical repair costs by brand and appliance.

We accept cash or credit/debit cards. We will process your card payment on the spot using Square. We do not store your card numbers.